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Help Center
Account

Account

Let’s try to fix your account issues.

Authentication Issues

Issues related to logging in, out, or about multiple devices.

4 answers

Why doesn’t my account stay logged in?

Updated last week

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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I'd like to renew but I am getting a 404 error

Updated 2 weeks ago

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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Why can't I upgrade for free?

Updated yesterday

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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Why doesn't my account stay logged in?

Updated last month

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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Billing

Issues related to payments or invoicing.

4 answers

I was double charged last month. Why is that?

Updated 3 months ago

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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How do I change my default payment option?

Updated today

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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Can I still pay with PayPal?

Updated last week

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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Can I use referral code to decrease my monthly fees?

Updated 3 weeks ago

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat! Lorem ipsum dolor sit amet, consectetur adipisicing elit. Sunt rerum minima a possimus, amet perferendis, temporibus obcaecati pariatur. Reprehenderit magnam necessitatibus vel culpa provident quas nesciunt sunt aut cupiditate fugiat!

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